• Internet
    Internet Overview

    Internet connectivity tailored for business that goes beyond the standard options provided by mainstream providers.

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    Business Ethernet Overview

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    Direct Fibre Access Overview

    DFA (direct fibre access) is a premium one-to-one type technology utilising fibre direct from your business to a data centre near you.

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    Project Sonic Overview

    Project Sonic is NetVault's 10 GPS cloud connection offering. It is a service that can be split into multiple sub-services for great convenience and value.

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    NBN Enterprise Ethernet Overview

    NBN Enterprise Ethernet is for when you want the reliability of symmetrical speeds across a dedicated bandwidth, whilst still running your internet across the NBN network.

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    Business NBN Overview

    This is internet connectivity across the NBN, which now represents the baseline for Australian businesses. Disrupting the dominance of Australian Telco providers, NetVault offers you a viable alternative in Business NBN.

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    Business 4G LTE & 5G mmWave Overview

    Business 4G LTE is an effective stand-alone product, however many businesses see the advantage in using it to stay connected, especially when the NBN is offline. 5G mmWave offers the faster speeds of 5G with even more bandwidth.

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    Private MPLS Overview

    Private MPLS from NetVault offers a genuinely private connection; linking their data centres and your branch offices all through the one connection.

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    SD-WAN Overview

    Rather than via a fully private connection, SD-WAN connects across multiple internet connections. It provides superior agility to traditional VPN, as well as many other benefits.

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    TELEPHONY Overview

    NetVault provides advanced yet affordable telephony technology. Using our solutions, your business can develop and deploy the expedient electronic transmission of voice, data and more.

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    HOSTED PBX Overview

    Free your business from old legacy phone systems, and move your phone system to the cloud. Hosted PBX allows you to do so without the high costs or typical complexity.

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    HOSTED 3CX Overview

    3CX is an internet software-based IP PBX communication technology which helps businesses to connect wherever they are to make and receive calls in a simple, flexible and affordable way.

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    SIP TRUNKS Overview

    SIP trunks represent the future in phone lines and can be run over a range of different networks, including the NBN. Ideal for businesses on-the-go.

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    Microsoft Teams Direct Routing Overview

    Microsoft Teams Direct Routing is an add-on to your SIP trunk. It allows you to connect your SIP trunks to your teams so you can make phone calls out.

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    Mobile Plans Overview

    Instead of dealing with the traditional carrier, NetVault can provide access to the wholesale division of top tier carriers to optimise a better experience.

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    INBOUND 1300/1800 Overview

    NetVault can provide 1300/1800 numbers at a cost-effective rate. Never miss any sales opportunity, as well as polish your company's professional image.

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    Cloud Overview

    Cloud computing allows easy access to networks, storage, applications and other resources. You can opt to use your own cloud system or utilise NetVault's cloud computing infrastructure for added security and other benefits.

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    Public Cloud Overview

    NetVault Public Cloud, powered by OpenStack, provides a cost effective alternative to on premises infrastructure, while leveraging the benefits of public internet connections.

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    Private Cloud Overview

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    Hybrid Cloud Overview

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    COLOCATION Overview

    NetVault’s Colocation services provide carrier-grade Co-Location hosting facilities to accommodate your networking and telecommunications infrastructure.

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    Satellite Overview

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    About OneWeb
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    About Project Kuiper
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Success Story

Industry: IT Managed Services Provider

Location: Orange, NSW

Customer Since: 2017

Website: https://coltoncomputers.com.au/

Colton Computers provides relevant, reliable IT and telephony solutions empowering small business for the Central Tablelands and Central West of New South Wales. They believe in creating better experiences for our community by helping them leverage technology. Their goal is focusing on delivering the best results for the client experience and build successful long-term relationships.

Solutions Used

Challenges

Colton Computers were experiencing problems with their existing telecommunications provider.

The provider was using an open-source asterisk type VoIP platform, which had constant provisioning problems, random BLF button issues and constantly suffered from poor call quality.

Additionally, the provider’s NBN Internet was slow and unreliable, their support was substandard and Colton Computer’s clients were losing faith in the solutions that Colton Computers could deliver to them.

NetVault Solution

After meeting the team at NetVault at an industry conference (the SMB IT Professionals National Conference in 2017), Colton took the step to test NetVault’s solutions and put them head-to-head with their current provider.

Colton quickly learned that NetVault’s NBN+4G Failover solutions were rock solid in terms of reliability.

Plus, the multiple levels of redundancies implemented in the solution meant that Colton Computer clients could access services without the expensive cost associated with full business fibre internet services in regional NSW.

Colton also discovered the difference a proper enterprise-grade PBX solution can make for voice reliability.

NetVault’s hosted PBX Solutions were not only far more reliable than their previous voice provider’s but also far more cost-effective.

Coupled with the ability to create end-user PBX tenancies on the fly (through their administrative portal), meant that Colton computers could finally provide the level of service and reliability their end clients had come to expect.

When Colton Computers decided to host their own virtual machine workloads (from the server room in their office in Orange, NSW), NetVault assisted Colton in designing a triple failover solution to ensure the ultimate in performance and redundancy.

To supplement the clients they had hosted from within the Colton server room, Colton also decided to obtain Colocation space from NetVault within their DC4 Data Centre (NextDC S1). This allowed Colton to replicate data between their regional NSW office in Orange.

Benefits to Colton Computers and their clients

Reliability

Reliable and cost-effective voice solutions for Colton’s own office, as well as their end clients.

Seamless Failover

Fast and reliable internet solutions, powered by NetVault and protected with 4G seamless failover in under 1 second.

Enterprise-grade solutions

Secure, enterprise-grade colocation connected back to the NetVault national MPLS network.