• Internet
    Internet Overview

    Internet connectivity tailored for business that goes beyond the standard options provided by mainstream providers.

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    Business Ethernet Overview

    Providing reliable connectivity, Business Ethernet is affordable and adaptable for anything from startups to growing companies.

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    Direct Fibre Access Overview

    DFA (direct fibre access) is a premium one-to-one type technology utilising fibre direct from your business to a data centre near you.

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    Project Sonic Overview

    Project Sonic is NetVault's 10 GPS cloud connection offering. It is a service that can be split into multiple sub-services for great convenience and value.

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    NBN Enterprise Ethernet Overview

    NBN Enterprise Ethernet is for when you want the reliability of symmetrical speeds across a dedicated bandwidth, whilst still running your internet across the NBN network.

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    Business NBN Overview

    This is internet connectivity across the NBN, which now represents the baseline for Australian businesses. Disrupting the dominance of Australian Telco providers, NetVault offers you a viable alternative in Business NBN.

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    Business 4G LTE & 5G mmWave Overview

    Business 4G LTE is an effective stand-alone product, however many businesses see the advantage in using it to stay connected, especially when the NBN is offline. 5G mmWave offers the faster speeds of 5G with even more bandwidth.

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    Private MPLS Overview

    Private MPLS from NetVault offers a genuinely private connection; linking their data centres and your branch offices all through the one connection.

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    SD-WAN Overview

    Rather than via a fully private connection, SD-WAN connects across multiple internet connections. It provides superior agility to traditional VPN, as well as many other benefits.

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  • Telephony
    TELEPHONY Overview

    NetVault provides advanced yet affordable telephony technology. Using our solutions, your business can develop and deploy the expedient electronic transmission of voice, data and more.

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    HOSTED PBX Overview

    Free your business from old legacy phone systems, and move your phone system to the cloud. Hosted PBX allows you to do so without the high costs or typical complexity.

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    HOSTED 3CX Overview

    3CX is an internet software-based IP PBX communication technology which helps businesses to connect wherever they are to make and receive calls in a simple, flexible and affordable way.

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    SIP TRUNKS Overview

    SIP trunks represent the future in phone lines and can be run over a range of different networks, including the NBN. Ideal for businesses on-the-go.

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    Microsoft Teams Direct Routing Overview

    Microsoft Teams Direct Routing is an add-on to your SIP trunk. It allows you to connect your SIP trunks to your teams so you can make phone calls out.

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    Mobile Plans Overview

    Instead of dealing with the traditional carrier, NetVault can provide access to the wholesale division of top tier carriers to optimise a better experience.

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    INBOUND 1300/1800 Overview

    NetVault can provide 1300/1800 numbers at a cost-effective rate. Never miss any sales opportunity, as well as polish your company's professional image.

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  • Cloud
    Cloud Overview

    Cloud computing allows easy access to networks, storage, applications and other resources. You can opt to use your own cloud system or utilise NetVault's cloud computing infrastructure for added security and other benefits.

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    Public Cloud Overview

    NetVault Public Cloud, powered by OpenStack, provides a cost effective alternative to on premises infrastructure, while leveraging the benefits of public internet connections.

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    Private Cloud Overview

    Leverage Enterprise Grade infrastructure and VMware vSphere Enterprise to give you and your clients the best dedicated cloud experience possible. Link this back to your network via MPLS for the best possible connection.

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    Hybrid Cloud Overview

    Our hybrid cloud environment lets you choose the right workload for the right environment, as well as move workloads around as business needs and technologies change.

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    COLOCATION Overview

    NetVault’s Colocation services provide carrier-grade Co-Location hosting facilities to accommodate your networking and telecommunications infrastructure.

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  • Satellite
    Satellite Overview

    Never be without a working internet connection again

    LEO Satellite Overview
    PROJECT HALO Overview
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    PROFESSIONAL MOUNTING & INSTALLATION Overview
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    BASIC BACKUP AND SEAMLESS FAILOVER Overview
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    ADVANCED MONITORING & REPORTING Overview
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    RAPID DEPLOYMENT KITS Overview
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    PUBLIC STATIC IP ADDRESSING & DATA CENTRE INTERCONNECTS Overview
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    GEO Satellite Overview
    BUSINESS SATELLITE SERVICES Overview
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Success Story

Industry: IT Managed Services Provider

Location: Cairns, QLD

Customer Since: 2010

Website: https://www.reefit.com.au/

Reef Information Technology provides total IT Infrastructure management, from helpdesk technical support to vendor management. The company believes in forming long term relationships with its clients to provide them with quality IT solutions. With similar flexibility in technological skills and abilities, Reef Information Technology are able to craft and hone successful information technology systems for their clients. They bring many years of expertise in designing, supplying, implementing and maintaining IT Infrastructure solutions in order to benefit small to medium size businesses.

Solutions used

Challenge

Reef IT has been utilising NetVault for Internet and WAN services since 2009.

When Reef IT won a contract to look after a client (with 20 services stations around North QLD in 2014), they naturally turned to NetVault for assistance.

NetVault solution

The end user client needed reliable and cost-effective connectivity to each site, at a time when the only viable option in north QLD was ADSL1 and ADSL2+.

NetVault designed a private MPLS solution; utilising Cisco hardware at each site and integrated this back to their DC3 data centre in Brisbane.

This solution, coupled with NetVault’s Netmon monitoring,  allowed Reef IT to deliver a reliable solution.

We made sure Reef IT staff could easily monitor and report any issues, as they occurred. This ensured that Reef IT’s SLA to the end customer was met.

When the contract for this client MPLS network came up for renewal in 2017, Reef IT (and their client) were so happy with the results from the 2014 project that they reinstated the contract for the private MPLS network once again.

This was whilst starting to take advantage of the higher bandwidth availability provided by the NBN available at some sites. Those sites that didn’t have NBN available yet could be seamlessly upgraded to NBN.

This MPLS network has yet again recently been further extended to take advantage of NetVault’s seamless 4G failover technology.

This provides an even greater degree of reliability to each site, especially compared with what a standalone NBN TC4 connection can provide.

Benefits to Reef IT and their client:

Reliability

Reliable connectivity to each end-user site, which is upgradable as underlying technology changes.

Leading-edge tech

Industry-leading MPLS technology, powered by Cisco.

Seamless Failover

Seamless Failover to 4G during NBN outages and scheduled NBN maintenance windows.