The simplest and easiest way to connect to your customers


Inbound 1300/1800 can provide easy to recall numbers, as well as boost your business. As a small business, acquiring a 1300/1800 number can easily give the impression that you have a professional status equal to one of your larger competitors — all without having to hire extra staff or expand to more office! This facility also provides routing to any number within Australia.

Choose from a 13, 1300 or 1800 number.

Customers can call you for free, or at local call rates, no matter where they live — all depending on your choice of number.


Inbound 1300/1800 benefits

Fully portable

Your 13/1300/1800 numbers stay with your business regardless of your office location. There is no need to change numbers if moving location, even interstate.

Easier advertising

With a single number for all of Australia, there is no need to list multiple different numbers. Your callers pay the one flat rate to call in from anywhere in Australia.

Failover and redundancy

NetVault can configure your 13/1300/1800 number with failover and redundancy. Therefore, if your office (with an on-premises phone system) looses power, calls can be routed to a backup phone system anywhere in Australia.

Bring your own number

If you have an existing 13/1300/1800 number with any Australian carrier, we can port this into NetVault for use with any of our voice offerings.

Custom word numbers

Numbers can be chosen so that they can be shown as a number word, for example 1300 OUR NBN.

Various call routing options

Your 13/1300/1800 number can be routed to any valid Australia phone endpoint, mobile or landline, or to one of our Voice platforms.