• Internet
    Internet Overview

    Internet connectivity tailored for business that goes beyond the standard options provided by mainstream providers.

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    Business Ethernet Overview

    Providing reliable connectivity, Business Ethernet is affordable and adaptable for anything from startups to growing companies.

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    Direct Fibre Access Overview

    DFA (direct fibre access) is a premium one-to-one type technology utilising fibre direct from your business to a data centre near you.

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    Project Sonic Overview

    Project Sonic is NetVault's 10 GPS cloud connection offering. It is a service that can be split into multiple sub-services for great convenience and value.

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    NBN Enterprise Ethernet Overview

    NBN Enterprise Ethernet is for when you want the reliability of symmetrical speeds across a dedicated bandwidth, whilst still running your internet across the NBN network.

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    Business NBN Overview

    This is internet connectivity across the NBN, which now represents the baseline for Australian businesses. Disrupting the dominance of Australian Telco providers, NetVault offers you a viable alternative in Business NBN.

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    Business 4G LTE & 5G mmWave Overview

    Business 4G LTE is an effective stand-alone product, however many businesses see the advantage in using it to stay connected, especially when the NBN is offline. 5G mmWave offers the faster speeds of 5G with even more bandwidth.

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    Private MPLS Overview

    Private MPLS from NetVault offers a genuinely private connection; linking their data centres and your branch offices all through the one connection.

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    SD-WAN Overview

    Rather than via a fully private connection, SD-WAN connects across multiple internet connections. It provides superior agility to traditional VPN, as well as many other benefits.

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  • Telephony
    TELEPHONY Overview

    NetVault provides advanced yet affordable telephony technology. Using our solutions, your business can develop and deploy the expedient electronic transmission of voice, data and more.

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    HOSTED PBX Overview

    Free your business from old legacy phone systems, and move your phone system to the cloud. Hosted PBX allows you to do so without the high costs or typical complexity.

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    HOSTED 3CX Overview

    3CX is an internet software-based IP PBX communication technology which helps businesses to connect wherever they are to make and receive calls in a simple, flexible and affordable way.

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    SIP TRUNKS Overview

    SIP trunks represent the future in phone lines and can be run over a range of different networks, including the NBN. Ideal for businesses on-the-go.

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    Microsoft Teams Direct Routing Overview

    Microsoft Teams Direct Routing is an add-on to your SIP trunk. It allows you to connect your SIP trunks to your teams so you can make phone calls out.

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    Mobile Plans Overview

    Instead of dealing with the traditional carrier, NetVault can provide access to the wholesale division of top tier carriers to optimise a better experience.

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    INBOUND 1300/1800 Overview

    NetVault can provide 1300/1800 numbers at a cost-effective rate. Never miss any sales opportunity, as well as polish your company's professional image.

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  • Cloud
    Cloud Overview

    Cloud computing allows easy access to networks, storage, applications and other resources. You can opt to use your own cloud system or utilise NetVault's cloud computing infrastructure for added security and other benefits.

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    Public Cloud Overview

    NetVault Public Cloud, powered by OpenStack, provides a cost effective alternative to on premises infrastructure, while leveraging the benefits of public internet connections.

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    Private Cloud Overview

    Leverage Enterprise Grade infrastructure and VMware vSphere Enterprise to give you and your clients the best dedicated cloud experience possible. Link this back to your network via MPLS for the best possible connection.

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    Hybrid Cloud Overview

    Our hybrid cloud environment lets you choose the right workload for the right environment, as well as move workloads around as business needs and technologies change.

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    COLOCATION Overview

    NetVault’s Colocation services provide carrier-grade Co-Location hosting facilities to accommodate your networking and telecommunications infrastructure.

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  • Satellite
    Satellite Overview

    Never be without a working internet connection again

    LEO Satellite Overview
    OneWeb Overview
    About OneWeb
    Project Kuiper Overview
    About Project Kuiper
    GEO Satellite Overview
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NBN Enterprise Ethernet CoS Explained

You might have heard about NBN EE CoS, Low CoS, or High CoS, but what’s the difference? CoS means Class of Service. Basically, it defines different service options. It is commonly said that there are three categories which are Low, Medium, and High class.

Low CoS provides best-effort bandwidth which means there will be no guarantee of any kind. However, depending on other users’ usage who share the network, you might get maximum bandwidth or might not. This is called Exchange Information Rate (EIR). Therefore, it is suitable for email, web-browsing, or other low priority applications.

To describe this more vividly, imagine there is a footpath filled with people walking around. Even if you want to run down the street, you simply cannot, because other people get in your way. However, you can still find a way to go forward. It depends on other people. If all the others are carrying heavy and big luggage, it is certainly not easy to walk through all of that. If there are not many people, then you can walk through or might even run.

On the other hand, High CoS is a dedicated service. You will get 100% of the bandwidth at the Network Termination Device (NTD), and this is called Committed Information Rate (CIR). There are numerous factors that can affect the speed at the endpoint, though, High CoS guarantees the speed at NTD. Hence, it is best for Voice, hosted voice, VoIP, video conference, or other time sensitive applications.

Let us stick to the analogy a bit more. It would be so much easier for you if there is no one on the street. You can occupy the whole footpath and run as fast as you can. The whole footpath is ready for you. This is High CoS.

Then what is Medium CoS? Going back to the analogy, you need to share 3/4 of the footpath, but 1/4 of it is entirely yours. It is okay when you are walking alone, but if you have big luggage with you, you might need to get through a bit. It guarantees 25% of total bandwidth, but the rest of it remains best-effort.

Here is a table highlighting the difference between each NBN EE CoS.

  Low Medium High
Bandwidth Not guaranteed 25% Guaranteed at NTD Guaranteed at NTD
Service type Best-effort 1/4 Dedicated
3/4 Best-effort		 Dedicated
Information Rate 100% EIR (Exchange Information Rate) 25% CIR
75% EIR		 100% CIR (Committed Information Rate)
Apply to Low priority application Medium priority application Time-sensitive application
Example Web browsing, email etc. Interactive video, financial/trading, etc. Voice, hosted voice, video conference etc.

If you would like to find out more about which service suits you better for your business demand or what benefits it can give you, please contact us on 1300 513 262 or email NetVault Sales at sales@netvault.net.au or click here.

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